Frequently Asked Questions (FAQ)

Who is behind FreeFi Studio?

FreeFi Studio is a creative collective of developers, designers, and freelancers. We offer customized digital solutions to help your business grow – from web development and graphic design to community management and virtual assistance.

How can I collaborate with you?

You can reach us via our [contact form], by email at [your email address], or by phone at [your phone number]. After a brief consultation, we will provide you with a tailored offer.

Do you work only with businesses or also with individuals?

We work with businesses, start-ups, freelancers, and individuals. Anyone needing digital support is welcome.

Web & App Development

How long does it take to complete a website?

This depends on the project’s size. A simple website takes about 2–4 weeks, while more complex web and app projects can take 6–12 weeks.

Do you work with specific platforms or CMS?

Yes, we develop websites with WordPress, Shopify, WooCommerce, or fully custom solutions using HTML, CSS, and JavaScript.

Will my website be mobile-friendly?

Absolutely! All our websites are responsive and optimized for smartphones, tablets, and desktops. 

Do you offer website maintenance and updates?

Yes, we offer regular maintenance, security updates, and content adjustments upon request.

Graphic Design & Branding

What graphic design services do you offer?

We create flyers, banners, social media templates, logos, business cards, and complete branding concepts.

How does the design process work?

After a briefing, we create initial drafts. You provide feedback, and we make adjustments until you are satisfied.

In what format will I receive the designs?

You will receive all files in standard formats such as PNG, JPG, PDF, AI, or PSD, depending on your needs.

Can I request changes after the design is finished?

Yes, we offer revision rounds. Small changes are often included; larger revisions are billed based on effort.

Community Management & Moderation

Which platforms do you manage communities on?

We manage communities on Discord, Telegram, WhatsApp, and other platforms.

What does your community management include?

Moderation, community building, event planning, bot management, engagement strategies, and multilingual support.

Do you work with international communities?

Yes! Our team manages global communities in multiple languages.

Can I book you for specific hours?

Yes, we are flexible and can provide community management on an hourly basis or around the clock.

Virtual Assistance

What tasks do your virtual assistants handle?

Our virtual assistants handle tasks like email management, scheduling, research, data entry, and social media management.

How flexible are your working hours?

Our virtual assistants work flexibly and can complete tasks outside of standard business hours.

Is there a minimum number of hours I need to book?

That depends on the package you choose. We offer flexible hourly models and custom packages.

Digitalization & E-Commerce

How do you help small businesses with digitalization?

We create affordable websites, online stores, and automated processes to streamline daily operations.

Do you support dropshipping businesses?

Yes, we help set up dropshipping stores (Shopify, WooCommerce) and advise on product strategies.

Do you offer SEO and marketing services?

Yes, we provide basic SEO optimization, social media marketing, and consulting for Google Ads and Facebook Ads.

Pricing & Payment

How do you calculate your prices?

Our prices depend on the project scope. We offer transparent fixed prices and flexible hourly billing if needed.

Do you offer package deals?

Yes, we offer service packages for web design, graphic design, and community management, all customizable.

What payment methods do you accept?

We accept bank transfers, PayPal, and credit card payments.

Do I need to make a down payment?

For larger projects, we require a 30–50% deposit to secure the project start.

Support & Contact

How can I contact you if I have questions?

You can reach us by email at [your email address], by phone at [your phone number], or through our contact form.

How quickly do you respond to inquiries?

We typically respond within 24 hours on business days.

Still have questions?

If you have any other questions, feel free to reach out to us anytime!